Privacy Policy

Privacy Policy

Last updated: 6/06/2025

Rivercoombe Building Company (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.

1. Who We Are

Rivercoombe Building Company
Based in Teignmouth, Devon
Serving clients throughout Devon
For any privacy-related enquiries, please contact:
Email: [Insert contact email]
Phone: [Insert contact number]

2. Information We Collect

We may collect and process the following personal data:

• Name and contact details (e.g. email address, phone number, address)

• Enquiry details (via contact forms or email)

• Technical data such as IP address, browser type, and usage statistics via cookies

• Any other information you choose to provide voluntarily

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotations

• Communicate regarding services or projects

• Improve our website and customer experience

• Maintain internal records and comply with legal obligations

We will never sell your personal information to third parties.

4. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. Cookies are small text files placed on your device. You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

5. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Your consent

• The performance of a contract

• Legal obligation

• Our legitimate interests (e.g. improving our services or marketing to existing clients)

6. Data Sharing and Storage

Your information is stored securely and may be shared with trusted third-party service providers (e.g. hosting providers or email platforms) strictly for the purposes outlined above. All third parties are required to respect the security of your data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check back regularly to stay informed.